PPG Minutes 4th November 2019

In Attendance
Dr Raza  Toosy (GP) Alka Sethi (PM) Mr Edward Brown (Patient) Mrs Sandra Usher (Patient)  Mrs Carol Perry (Patient)

Previous agenda items were discussed

1. GP Survey Results
General positive. Areas where improvement were discussed Click here for more about the survey

2. Friends and Family comments
Very positive comments.

3. Immunisations
Issue nationally esp with MMR. Surgery using PatientChase which has helped catch immunisations a lot since starting it

4. PCNs
Dr Toosy discussed concept of PCNs as organisations which group together GP surgeries in groups of 50,000 patients

5. COPD Events and other
COPD event was discussed with positive feedback around this.

6. Complaints and Incidents
Complaints and Incidents discussed and reviewed.

Next meeting will be on Monday 20th January 2020 at 1.30

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